🏅60 courses
Quality, Standards & Excellence
60 courses in quality, standards & excellence — from foundation courses to 10-day professional diplomas, AI-enabled future-skills programmes and certified specialist tracks. Delivered in-person across the Middle East, Africa, Europe and Asia, live online and in-house.
Quality Management Systems (ISO 9001)
Essentials · 5 daysQuality Management Systems (ISO 9001) Essentials: A Practical IntroductionMasterclass · 5 daysQuality Management Systems (ISO 9001) Masterclass: Troubleshooting and OptimisationAI Era · 5 daysQuality Management Systems (ISO 9001) in the AI Era: Data, Digital Twins and AutomationAdvanced Diploma · 10 daysAdvanced Diploma in Quality Management Systems (ISO 9001)Certified Expert · 10 daysITQAN Certified Quality Management Systems (ISO 9001) Expert
Integrated Management Systems
Essentials · 5 daysIntegrated Management Systems Essentials: A Practical IntroductionMasterclass · 5 daysIntegrated Management Systems Masterclass: Troubleshooting and OptimisationAI Era · 5 daysIntegrated Management Systems in the AI Era: Data, Digital Twins and AutomationAdvanced Diploma · 10 daysAdvanced Diploma in Integrated Management SystemsCertified Expert · 10 daysITQAN Certified Integrated Management Systems Expert
Lean Six Sigma
Essentials · 5 daysLean Six Sigma Essentials: A Practical IntroductionMasterclass · 5 daysLean Six Sigma Masterclass: Troubleshooting and OptimisationAI Era · 5 daysLean Six Sigma in the AI Era: Data, Digital Twins and AutomationAdvanced Diploma · 10 daysAdvanced Diploma in Lean Six SigmaCertified Expert · 10 daysITQAN Certified Lean Six Sigma Expert
Statistical Process Control (SPC)
Essentials · 5 daysStatistical Process Control (SPC) Essentials: A Practical IntroductionMasterclass · 5 daysStatistical Process Control (SPC) Masterclass: Troubleshooting and OptimisationAI Era · 5 daysStatistical Process Control (SPC) in the AI Era: Data, Digital Twins and AutomationAdvanced Diploma · 10 daysAdvanced Diploma in Statistical Process Control (SPC)Certified Expert · 10 daysITQAN Certified Statistical Process Control (SPC) Expert
Quality Assurance and Quality Control (QA/QC)
Essentials · 5 daysQuality Assurance and Quality Control (QA/QC) Essentials: A Practical IntroductionMasterclass · 5 daysQuality Assurance and Quality Control (QA/QC) Masterclass: Troubleshooting and OptimisationAI Era · 5 daysQuality Assurance and Quality Control (QA/QC) in the AI Era: Data, Digital Twins and AutomationAdvanced Diploma · 10 daysAdvanced Diploma in Quality Assurance and Quality Control (QA/QC)Certified Expert · 10 daysITQAN Certified Quality Assurance and Quality Control (QA/QC) Expert
Internal Auditing of Management Systems
Essentials · 5 daysInternal Auditing of Management Systems Essentials: A Practical IntroductionMasterclass · 5 daysInternal Auditing of Management Systems Masterclass: Troubleshooting and OptimisationAI Era · 5 daysInternal Auditing of Management Systems in the AI Era: Data, Digital Twins and AutomationAdvanced Diploma · 10 daysAdvanced Diploma in Internal Auditing of Management SystemsCertified Expert · 10 daysITQAN Certified Internal Auditing of Management Systems Expert
Business Excellence Models (EFQM)
Essentials · 5 daysBusiness Excellence Models (EFQM) Essentials: A Practical IntroductionMasterclass · 5 daysBusiness Excellence Models (EFQM) Masterclass: Troubleshooting and OptimisationAI Era · 5 daysBusiness Excellence Models (EFQM) in the AI Era: Data, Digital Twins and AutomationAdvanced Diploma · 10 daysAdvanced Diploma in Business Excellence Models (EFQM)Certified Expert · 10 daysITQAN Certified Business Excellence Models (EFQM) Expert
Laboratory Management (ISO/IEC 17025)
Essentials · 5 daysLaboratory Management (ISO/IEC 17025) Essentials: A Practical IntroductionMasterclass · 5 daysLaboratory Management (ISO/IEC 17025) Masterclass: Troubleshooting and OptimisationAI Era · 5 daysLaboratory Management (ISO/IEC 17025) in the AI Era: Data, Digital Twins and AutomationAdvanced Diploma · 10 daysAdvanced Diploma in Laboratory Management (ISO/IEC 17025)Certified Expert · 10 daysITQAN Certified Laboratory Management (ISO/IEC 17025) Expert
Kaizen and Continuous Improvement
Essentials · 5 daysKaizen and Continuous Improvement Essentials: A Practical IntroductionMasterclass · 5 daysKaizen and Continuous Improvement Masterclass: Troubleshooting and OptimisationAI Era · 5 daysKaizen and Continuous Improvement in the AI Era: Data, Digital Twins and AutomationAdvanced Diploma · 10 daysAdvanced Diploma in Kaizen and Continuous ImprovementCertified Expert · 10 daysITQAN Certified Kaizen and Continuous Improvement Expert
Customer Service Excellence
Essentials · 5 daysCustomer Service Excellence Essentials: A Practical IntroductionMasterclass · 5 daysCustomer Service Excellence Masterclass: Troubleshooting and OptimisationAI Era · 5 daysCustomer Service Excellence in the AI Era: Data, Digital Twins and AutomationAdvanced Diploma · 10 daysAdvanced Diploma in Customer Service ExcellenceCertified Expert · 10 daysITQAN Certified Customer Service Excellence Expert
Process Mapping and Improvement
Essentials · 5 daysProcess Mapping and Improvement Essentials: A Practical IntroductionMasterclass · 5 daysProcess Mapping and Improvement Masterclass: Troubleshooting and OptimisationAI Era · 5 daysProcess Mapping and Improvement in the AI Era: Data, Digital Twins and AutomationAdvanced Diploma · 10 daysAdvanced Diploma in Process Mapping and ImprovementCertified Expert · 10 daysITQAN Certified Process Mapping and Improvement Expert
Document Control and Records Management
Essentials · 5 daysDocument Control and Records Management Essentials: A Practical IntroductionMasterclass · 5 daysDocument Control and Records Management Masterclass: Troubleshooting and OptimisationAI Era · 5 daysDocument Control and Records Management in the AI Era: Data, Digital Twins and AutomationAdvanced Diploma · 10 daysAdvanced Diploma in Document Control and Records ManagementCertified Expert · 10 daysITQAN Certified Document Control and Records Management Expert