📈Sales, Marketing & Customer Experience

Strategic Marketing Essentials: A Practical Introduction

IGT-SMC-021Essentials5 daysIn-person · Live online · In-house (corporate)English / Arabic

Course overview

This five-day course gives participants a solid, practical foundation in Strategic Marketing. It covers the core principles, terminology, governing codes and standards, and the everyday methods used across Sales, Marketing and Customer Experience, explained through worked examples, short exercises and real case studies from the Gulf, Africa and international operations.

Participants leave with a clear mental model of Strategic Marketing, the confidence to apply it on the job and a common vocabulary to work with specialists, contractors and auditors.

Learning objectives

  • Explain the principles and terminology of Strategic Marketing
  • Apply the relevant international codes, standards and best practices
  • Use the core methods, tools and calculations correctly
  • Recognise common problems and how to prevent them
  • Communicate confidently with specialists, contractors and auditors

Who should attend

Sales and marketing managers, account managers, brand, digital and customer-experience teams.

Daily outline

  1. Day 1Introduction to Strategic Marketing: principles, terminology and context
  2. Day 2Codes, standards and best practices
  3. Day 3Core methods, tools and calculations
  4. Day 4Practical applications and common problems
  5. Day 5Workshop, case study and final assessment

Training methodology

Interactive instructor-led sessions, worked examples, group exercises, real case studies, daily quizzes and pre/post assessments. Online sessions run live with the instructor, with recordings and digital materials.

Certificate: ITQAN Global Training certificate of completion for participants who meet attendance requirements and pass the assessment.

Dates and venues 2027–2030

DateVenueFee
15–19 Feb 2027New York$4,750Register
2–6 Aug 2027Live online$2,750Register
15–19 Nov 2027Dubai$4,750Register
6–10 Feb 2028Doha$4,750Register
7–11 Aug 2028Live online$2,750Register
18–22 Dec 2028Paris$4,750Register
21–25 Jan 2029Cairo$4,750Register
13–17 Aug 2029Live online$2,750Register
8–12 Oct 2029Geneva$4,750Register
11–15 Feb 2030Kuala Lumpur$4,750Register
6–10 May 2030Live online$2,750Register
2–6 Sep 2030Nairobi$4,750Register

Need other dates or another city? We run this course on demand for groups, anywhere in the world. Corporate & Custom →

Register or request in-house delivery

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